WARNING Please Read Carefully
Note to Installers
This warning contains vital information. As the only individual in contact with
system users, it is your responsibility to bring each item in this warning to the
attention of the users of this system.
System Failures
This system has been carefully designed to be as effective as possible. There are
circumstances, however, involving fire, burglary, or other types of emergencies
where it may not provide protection. Any alarm system of any type may be com-
promised deliberately or may fail to operate as expected for a variety of reasons.
Some but not all of these reasons may be:
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■ Inadequate Installation
A security system must be installed properly in order to provide adequate protec-
tion. Every installation should be evaluated by a security professional to ensure
that all access points and areas are covered. Locks and latches on windows and
doors must be secure and operate as intended. Windows, doors, walls, ceilings
and other building materials must be of sufficient strength and construction to
provide the level of protection expected. A reevaluation must be done during and
after any construction activity. An evaluation by the fire and/or police department
is highly recommended if this service is available.
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■ Criminal Knowledge
This system contains security features which were known to be effective at the
time of manufacture. It is possible for persons with criminal intent to develop
techniques which reduce the effectiveness of these features. It is important that a
security system be reviewed periodically to ensure that its features remain effec-
tive and that it be updated or replaced if it is found that it does not provide the
protection expected.
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■ Access by Intruders
Intruders may enter through an unprotected access point, circumvent a sens-
ing device, evade detection by moving through an area of insufficient cover-
age, disconnect a warning device, or interfere with or prevent the proper
operation of the system.
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■ Power Failure
Control units, intrusion detectors, smoke detectors and many other security de-
vices require an adequate power supply for proper operation. If a device operates
from batteries, it is possible for the batteries to fail. Even if the batteries have not
failed, they must be charged, in good condition and installed correctly. If a device
operates only by AC power, any interruption, however brief, will render that de-
vice inoperative while it does not have power. Power interruptions of any length
are often accompanied by voltage fluctuations which may damage electronic equip-
ment such as a security system. After a power interruption has occurred, immedi-
ately conduct a complete system test to ensure that the system operates as in-
tended.
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■ Failure of Replaceable Batteries
This system’s wireless transmitters have been designed to provide several years of
battery life under normal conditions. The expected battery life is a function of the
device environment, usage and type. Ambient conditions such as high humidity,
high or low temperatures, or large temperature fluctuations may reduce the ex-
pected battery life. While each transmitting device has a low battery monitor which
identifies when the batteries need to be replaced, this monitor may fail to operate
as expected. Regular testing and maintenance will keep the system in good oper-
ating condition.
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■ Compromise of Radio Frequency (Wireless) Devices
Signals may not reach the receiver under all circumstances which could in-
clude metal objects placed on or near the radio path or deliberate jamming
or other inadvertent radio signal interference.
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■ System Users
A user may not be able to operate a panic or emergency switch possibly due to
permanent or temporary physical disability, inability to reach the device in time,
or unfamiliarity with the correct operation. It is important that all system users be
trained in the correct operation of the alarm system and that they know how to
respond when the system indicates an alarm.
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■ Smoke Detectors
Smoke detectors that are a part of this system may not properly alert occupants of a
fire for a number of reasons, some of which follow. The smoke detectors may have
been improperly installed or positioned. Smoke may not be able to reach the smoke
detectors, such as when the fire is in a chimney, walls or roofs, or on the other side of
closed doors. Smoke detectors may not detect smoke from fires on another level of
the residence or building.
Every fire is different in the amount of smoke produced and the rate of burn-
ing. Smoke detectors cannot sense all types of fires equally well. Smoke detec-
tors may not provide timely warning of fires caused by carelessness or safety
hazards such as smoking in bed, violent explosions, escaping gas, improper
storage of flammable materials, overloaded electrical circuits, children playing
with matches or arson.
Even if the smoke detector operates as intended, there may be circumstances
when there is insufficient warning to allow all occupants to escape in time to
avoid injury or death.
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■ Motion Detectors
Motion detectors can only detect motion within the designated areas as shown
in their respective installation instructions. They cannot discriminate between
intruders and intended occupants. Motion detectors do not provide volumetric
area protection. They have multiple beams of detection and motion can only be
detected in unobstructed areas covered by these beams. They cannot detect
motion which occurs behind walls, ceilings, floor, closed doors, glass parti-
tions, glass doors or windows. Any type of tampering whether intentional or
unintentional such as masking, painting, or spraying of any material on the
lenses, mirrors, windows or any other part of the detection system will impair
its proper operation.
Passive infrared motion detectors operate by sensing changes in temperature.
However their effectiveness can be reduced when the ambient temperature rises
near or above body temperature or if there are intentional or unintentional sources
of heat in or near the detection area. Some of these heat sources could be heaters,
radiators, stoves, barbeques, fireplaces, sunlight, steam vents, lighting and so on.
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■ Warning Devices
Warning devices such as sirens, bells, horns, or strobes may not warn people or
waken someone sleeping if there is an intervening wall or door. If warning de-
vices are located on a different level of the residence or premise, then it is less
likely that the occupants will be alerted or awakened. Audible warning devices
may be interfered with by other noise sources such as stereos, radios, televisions,
air conditioners or other appliances, or passing traffic. Audible warning devices,
however loud, may not be heard by a hearing-impaired person.
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■ Telephone Lines
If telephone lines are used to transmit alarms, they may be out of service or busy for
certain periods of time. Also an intruder may cut the telephone line or defeat its opera-
tion by more sophisticated means which may be difficult to detect.
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■ Insufficient Time
There may be circumstances when the system will operate as intended, yet the
occupants will not be protected from the emergency due to their inability to re-
spond to the warnings in a timely manner. If the system is monitored, the response
may not occur in time to protect the occupants or their belongings.
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■ Component Failure
Although every effort has been made to make this system as reliable as possible, the
system may fail to function as intended due to the failure of a component.
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■ Inadequate Testing
Most problems that would prevent an alarm system from operating as intended
can be found by regular testing and maintenance. The complete system should be
tested weekly and immediately after a break-in, an attempted break-in, a fire, a
storm, an earthquake, an accident, or any kind of construction activity inside or
outside the premises. The testing should include all sensing devices, keypads,
consoles, alarm indicating devices and any other operational devices that are part
of the system.
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■ Security and Insurance
Regardless of its capabilities, an alarm system is not a substitute for property
or life insurance. An alarm system also is not a substitute for property owners,
renters, or other occupants to act prudently to prevent or minimize the harmful
effects of an emergency situation.
Digital Security Controls Ltd.’s liability for failure to repair the product under
this warranty after a reasonable number of attempts will be limited to a replace-
ment of the product, as the exclusive remedy for breach of warranty. Under no
circumstances shall Digital Security Controls Ltd. be liable for any special, inci-
dental, or consequential damages based upon breach of warranty, breach of con-
tract, negligence, strict liability, or any other legal theory. Such damages include,
but are not limited to, loss of profits, loss of the product or any associated equip-
ment, cost of capital, cost of substitute or replacement equipment, facilities or
services, down time, purchaser’s time, the claims of third parties, including cus-
tomers, and injury to property.
Disclaimer of Warranties
This warranty contains the entire warranty and shall be in lieu of any and all
other warranties, whether expressed or implied (including all implied war-
ranties of merchantability or fitness for a particular purpose) And of all other
obligations or liabilities on the part of Digital Security Controls Ltd. Digital
Security Controls Ltd. neither assumes nor authorizes any other person pur-
porting to act on its behalf to modify or to change this warranty, nor to assume
for it any other warranty or liability concerning this product.
This disclaimer of warranties and limited warranty are governed by the laws
of the province of Ontario, Canada.
WARNING: Digital Security Controls Ltd. recommends that the entire system
be completely tested on a regular basis. However, despite frequent testing, and
due to, but not limited to, criminal tampering or electrical disruption, it is
possible for this product to fail to perform as expected.
Installer’s Lockout
Any products returned to DSC which have the Installer’s Lockout option
enabled and exhibit no other problems will be subject to a service charge.
Out of Warranty Repairs
Digital Security Controls Ltd. will at its option repair or replace out-of-warranty
products which are returned to its factory according to the following conditions.
Anyone returning goods to Digital Security Controls Ltd. must first obtain an
authorization number. Digital Security Controls Ltd. will not accept any ship-
ment whatsoever for which prior authorization has not been obtained.
Products which Digital Security Controls Ltd. determines to be repairable will
be repaired and returned. A set fee which Digital Security Controls Ltd. has
predetermined and which may be revised from time to time, will be charged for
each unit repaired.
Products which Digital Security Controls Ltd. determines not to be repairable
will be replaced by the nearest equivalent product available at that time. The
current market price of the replacement product will be charged for each re-
placement unit.
LIMITED WARRANTY
Digital Security Controls Ltd. warrants the original purchaser that for a period
of twelve months from the date of purchase, the product shall be free of defects
in materials and workmanship under normal use. During the warranty period,
Digital Security Controls Ltd. shall, at its option, repair or replace any defective
product upon return of the product to its factory, at no charge for labour and
materials. Any replacement and/or repaired parts are warranted for the remain-
der of the original warranty or ninety (90) days, whichever is longer. The origi-
nal owner must promptly notify Digital Security Controls Ltd. in writing that
there is defect in material or workmanship, such written notice to be received in
all events prior to expiration of the warranty period.
International Warranty
The warranty for international customers is the same as for any customer
within Canada and the United States, with the exception that Digital Secu-
rity Controls Ltd. shall not be responsible for any customs fees, taxes, or
VAT that may be due.
Warranty Procedure
To obtain service under this warranty, please return the item(s) in question to the
point of purchase. All authorized distributors and dealers have a warranty pro-
gram. Anyone returning goods to Digital Security Controls Ltd. must first ob-
tain an authorization number. Digital Security Controls Ltd. will not accept any
shipment whatsoever for which prior authorization has not been obtained.
Conditions to Void Warranty
This warranty applies only to defects in parts and workmanship relating to normal
use. It does not cover:
• damage incurred in shipping or handling;
• damage caused by disaster such as fire, flood, wind, earthquake or lightning;
• damage due to causes beyond the control of Digital Security Controls Ltd. such
as excessive voltage, mechanical shock or water damage;
• damage caused by unauthorized attachment, alterations, modifications or for-
eign objects;
• damage caused by peripherals (unless such peripherals were supplied by Digi-
tal Security Controls Ltd.);
• defects caused by failure to provide a suitable installation environment for the
products;
• damage caused by use of the products for purposes other than those for which
it was designed;
• damage from improper maintenance;
• damage arising out of any other abuse, mishandling or improper application
of the products.
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