Limited Warranty
Digital Security Controls Ltd. warrants the original purchaser that for a period of twelve months from
the date of purchase, the product shall be free of defects in materials and workmanship under normal
use. During the warranty period, Digital Security Controls Ltd. shall, at its option, repair or replace
any defective product upon return of the product to its factory, at no charge for labour and materials.
Any replacement and/or repaired parts are warranted for the remainder of the original warranty or
ninety (90) days, whichever is longer. The original owner must promptly notify Digital Security Con-
trols Ltd. in writing that there is defect in material or workmanship, such written notice to be received
in all events prior to expiration of the warranty period.
International Warranty
The warranty for international customers is the same as for any customer within Canada and the
United States, with the exception that Digital Security Controls Ltd. shall not be responsible for any
customs fees, taxes, or VAT that may be due.
Warranty Procedure
To obtain service under this warranty, please return the item(s) in question to the point of purchase.
All authorized distributors and dealers have a warranty program. Anyone returning goods to Digital
Security Controls Ltd. must first obtain an authorization number. Digital Security Controls Ltd. will
not accept any shipment whatsoever for which prior authorization has not been obtained.
Conditions to Void Warranty
This warranty applies only to defects in parts and workmanship relating to normal use. It does not
cover:
• damage incurred in shipping or handling;
• damage caused by disaster such as fire, flood, wind, earthquake or lightning;
• damage due to causes beyond the control of Digital Security Controls Ltd. such as excessive volt-
age, mechanical shock or water damage;
• damage caused by unauthorized attachment, alterations, modifications or foreign objects;
• damage caused by peripherals (unless such peripherals were supplied by Digital Security Controls
Ltd.);
• defects caused by failure to provide a suitable installation environment for the products;
• damage caused by use of the products for purposes other than those for which it was designed;
• damage from improper maintenance;
• damage arising out of any other abuse, mishandling or improper application of the products.
Digital Security Controls Ltd.’s liability for failure to repair the product under this warranty after a
reasonable number of attempts will be limited to a replacement of the product, as the exclusive rem-
edy for breach of warranty. Under no circumstances shall Digital Security Controls Ltd. be liable for
any special, incidental, or consequential damages based upon breach of warranty, breach of contract,
negligence, strict liability, or any other legal theory. Such damages include, but are not limited to, loss
of profits, loss of the product or any associated equipment, cost of capital, cost of substitute or
replacement equipment, facilities or services, down time, purchaser’s time, the claims of third parties,
including customers, and injury to property.
Disclaimer of Warranties
This warranty contains the entire warranty and shall be in lieu of any and all other warranties,
whether expressed or implied (including all implied warranties of merchantability or fitness for
a particular purpose) And of all other obligations or liabilities on the part of Digital Security
Controls Ltd. Digital Security Controls Ltd. neither assumes nor authorizes any other person
purporting to act on its behalf to modify or to change this warranty, nor to assume for it any
other warranty or liability concerning this product.
This disclaimer of warranties and limited warranty are governed by the laws of the province of
Ontario, Canada.
WARNING: Digital Security Controls Ltd. recommends that the entire system be completely tested
on a regular basis. However, despite frequent testing, and due to, but not limited to, criminal tamper-
ing or electrical disruption, it is possible for this product to fail to perform as expected.
Installer’s Lockout
Any products returned to DSC which have the Installer’s Lockout option enabled and exhibit no other
problems will be subject to a service charge.
Out of Warranty Repairs
Digital Security Controls Ltd. will at its option repair or replace out-of-warranty products which are
returned to its factory according to the following conditions. Anyone returning goods to Digital Secu-
rity Controls Ltd. must first obtain an authorization number. Digital Security Controls Ltd. will not
accept any shipment whatsoever for which prior authorization has not been obtained.
Products which Digital Security Controls Ltd. determines to be repairable will be repaired and
returned. A set fee which Digital Security Controls Ltd. has predetermined and which may be revised
from time to time, will be charged for each unit repaired.
Products which Digital Security Controls Ltd. determines not to be repairable will be replaced by the
nearest equivalent product available at that time. The current market price of the replacement product
will be charged for each replacement unit.
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