
K E Y P A D C O M M A N D S
15
The various troubles are described below:
Light Trouble
1 Service Required: Press [1] to determine the specific trouble. If one of the following zone lights is on,
the corresponding trouble is present:
• Light [1] – Low Battery: Main panel backup battery charge is low (below 11.5 volts under
load).Trouble is restored when the battery charges over 12.5 volts.
• Light [2] – Bell Circuit Trouble: The bell circuit is open (see Section 5.13 “Siren”).
• Light [3] – General System Trouble: The printer connected to the PC5400 Printer module has a fault
and is off-line. There are also 5204 AUX Trouble, 5204 Output 1 Trouble, Camera Trouble and Home
Automation Trouble.
• Light [4] – General System Tamper: Tamper has been detected in a module. Entering and exiting
Installer’s Programming will not reset the system tampers. All tamper conditions must be physically
restored.
• Light [5] – General System Supervisory: The panel has lost communication with a module
connected to the Keybus (see Section 2.6 “Supervision”). The event buffer will log the event.
• Lights [6] – Not used
• Light [7] – PC5204 Low Battery: The PC5204 module has a low backup battery.
• Light [8] - PC5204 AC Failure: The PC5204 module has lost AC power.
2 AC Failure: AC power is no longer being supplied to the control panel. The trouble LED will flash if
an AC Failure is present, if the Trouble Light Flashes if AC Fails option is programmed (section [016],
option [2]). This trouble will not be displayed if the AC Trouble Displayed option is disabled (section
[016], option [1]). See section 5.8 “Communicator Reporting Codes - Maintenance” for information
on AC trouble reporting.
3 Telephone Line Monitoring Trouble (TLM): There is a trouble with the telephone line (See section
5.12 “Telephone Line Monitor”.) If the system has an alternate communicator, this trouble can be
reported to a monitoring station by programming reporting codes in sections [349] and [350].
4 Failure to Communicate (FTC): The communicator failed to communicate with any of the programmed
telephone numbers (see section 5.5 “Communicator - Dialing”).
5 Zone Fault (including Fire Zone): A zone on the system is experiencing trouble, meaning that a zone
could not provide an alarm to the panel if required to do so (if a fire zone is open, or there is a short on
a DEOL zone, or a supervisory fault on a wireless zone). When a zone fault trouble condition occurs,
the keypad(s) on the system will start to beep. Press [5] while in Trouble mode to view the affected zones.
A Fire zone trouble will be generated and displayed in the armed state. A Fire zone trouble will
also restart the trouble beeps from all keypads.
6 Zone Tamper: A zone configured for Double End Of Line resistor supervision has a tamper condition,
or the tamper switch is open on a wireless device. When a tamper condition occurs, the keypad(s) will start
to beep (if the system is armed, an alarm will occur). Press [6] while in the Trouble mode to view the
affected zones. If a zone is tampered or faulted, it must be fully restored to clear the trouble.
7 Device Low Battery: A wireless device has a low battery condition. Press [7] one, two, or three times
to view which devices are experiencing battery failure. An LED keypad will indicate battery failure
using zone lights 1 to 8. The following will occur:
# of
Keypad
displays
beeps
Press [7] 1 Zones with low batteries (LED keypad - zone lights 1 to 32)
Press [7] again 2 Handheld keypads with low batteries (LED keypad - zone lights 1 to 4)
Press [7] again 3 Wireless keys with low batteries (LED keypad - zone lights 1 to 16).
8 Loss of System Time: When the panel is powered up, the internal clock needs to be set to the correct
time. This trouble is cleared when an attempt is made to reset the clock.
[
✱✱
✱✱
✱] [3] Alarm Memory
The ‘Memory’ light will be on if any alarm occurred during the last armed period or if an alarm occurred while the
panel was disarmed (24 hour zones). Instructions on viewing alarms in memory are located in the PC5015
Instruction Manual (“Disarming the System”).
[
✱✱
✱✱
✱] [4] Door Chime On/Off
If enabled the keypad will beep 5 times rapidly when a zone is tripped and restored. The panel will only do this
for zones with the Door Chime attribute enabled and if the door chime feature is enabled
(See Section 5.2 “Zone
Attributes”)
. The door chime feature is explained in greater detail in the PC5015 Instruction Manual (“Door
Chime Feature”).
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